This article explains how live content is displayed in the apps, including how events transition from upcoming to live.

The following topics are covered here:

• About live content in AXIS
• How Upcoming events display
• The event countdown timer
• How Live events display

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About live content in AXIS

Giving users the ability to see when events are available to stream live allows them to plan their viewing time, ensuring they don’t miss a second of live action.

From version 6.9 of the AXIS Reference Apps, the new HX1 Advanced hero row is supported on the home and category pages. From version 6.7 of the AXIS Reference Apps, the ST1 and ST3 rows are supported on the app home page in addition to the relevant sports item detail pages. This means you can dedicate rows to live and upcoming events on the home page so that users see them as soon as they open their app.

The apps use the asset metadata, and the asset’s schedule, to determine what information to show about the content’s availability. Read on to find out how.

How Upcoming events display

Upcoming events on body rows

The ST1 (horizontally scrolling) and ST3 (grid) rows can be used to present future, live, or past event assets.

List rules in AXIS Presentation Manager allow you to add to a list any events that are due to start within a specified timeframe and order them by start time. These upcoming events can then be promoted to your pages using one of the row types mentioned above.

The assets will display the  status badge, as shown in the example below.

If you’ve added a row dedicated to upcoming events, and there are no matching events available, the row displays an empty state, as shown below:

Upcoming events on the event hero row

Selecting an upcoming event on the home page takes the user to the event detail page, where the available metadata provides more information. Users can also choose to bookmark the event so they can easily return to it later.

If the upcoming event is more than 7 days away, the start time and date are shown in the event hero row (SHE1) above the asset title.

The HX1 Advanced hero row released in Presentation Manager 9.8 also supports the start time and date display.

Date formats

• Event start date is < 7 days = Ref Apps display week day and start time, and Upcoming badge e.g., 'Thu 18:00'
• Event start date is today = Ref Apps display Today, start time, and Upcoming badge, e.g., 'Today 18:00'
• Event start date is tomorrow = Ref Apps display Tomorrow and start time, e.g., 'Tomorrow 18:00'
• Event start date is < 11 months = Ref Apps display day, month, start time, and no badge, e.g., '9 Dec 20:00'
• Event start date is > 11 months = Ref Apps display day, month, year, start time, and no badge, e.g., '28 Nov 2023, 20:00'
• Event is Live and ends in > 24 hours = Ref Apps display day, month, start time, to the day, month, and end time, e.g., '3 Oct, 10:30 - 4 Oct 13:00'
• Event is Live and ends in < 24 hours = Ref Apps display, start time, to the end time, e.g., '10:30 - 13:00'

The event countdown timer

For events that are due to start in 7 days or less, a countdown timer appears above the asset title. The timer counts down to the start of the event (based on the device's time) in days, hours, minutes, and seconds.

Which rows support the event countdown timer?

The SHE1 – Event Hero (16:9) row supports the event countdown timer.

Countdown time behavior

As the event time approaches, the countdown format changes as follows:

• Number of days is greater than 00: Days, hours, minutes and seconds are shown, e.g., 04:12:34:56.
• Number of days is less than 00: The day count and label are hidden. Hours, minutes, and seconds are shown, e.g., 12:34:56.
• Number of hours or minutes is less than 00: The hour, minute, and second units are shown as the countdown progresses to 0 seconds, e.g., 00:04:56 or 00:00:56.
• Once the content becomes live: The countdown is hidden, and an appropriate CTA is displayed (see more below). Metadata is updated, e.g., the Upcoming badge changes to Live Now.

How Live events display

Once an event is live, how it appears to users depends on several factors, including the user’s sign-in status and their entitlement to watch the event.

When the event transitions to live, its status badge changes from  to . If separate rows are used for live and upcoming events, then when the event starts, it will move from the Upcoming row to the Live row when the app is refreshed.

Similarly, when a live event ends, it will be removed from the live event row upon refreshing the app.

On the item detail page, the following scenarios apply:

• Signed-in user with asset entitlement

When a user is signed in to their profile and has an entitlement to watch the asset through a subscription or offer, they’ll see a Watch Live button once the event is live. Clicking on this will commence playback of the event asset.

• Signed-out user/Visitor

If the user is a visitor, a signed-out user, or a user without the relevant entitlement to watch the asset, they’ll see a Subscribe button once the event is live.

Clicking on Subscribe will initiate the appropriate predefined workflow, allowing the user to either sign in or subscribe to watch the asset.

To learn more about subscriptions and entitlements, see our selection of articles on Rules.